What National Hospital Insurance Fund (NHIF) does is really not Accreditation, what we do is called empanelment, that is what is in the law. So It is a way that we seem to recognize that not any building that is built to offer health services is actually in the list but we do have a checklist and that checklist is actually borrowing from what has been developed by the Ministry of Health and therefore it is an empanelment and not accreditation as such, just a clarification.
I am very happy the Counties, especially Kisumu has mentioned about the NHIF product as one of the areas in which they can partner, I think that is very good going forward. In our strategic plan, engagement of partners is one of the key flagship issue that we deal with and as a strategy we are actually driving it.
In terms of explaining our services; education and marketing – we are actually going to do. As am talking here, we are working very well with partners including the Population Services Kenya (PS Kenya) and our people are in the field doing a pretest of some of the areas, because we appreciate that NHIF is a members club , it is members who contribute money and that money is pooled to purchase the healthcare.
Therefore it is very important we understand the members and we really thank GIZ for having sponsored a research that we carried out towards the end of 2015 on what is called ‘The Ability and willingness to Pay’ and which also results now we have digested and that is how were are now structuring our public education and marketing plan because the informal sector is really where we want to go and achievements of Universal Health Coverage ( UHC) is dependent on everybody being a member.
Government is not paying for anybody, people are paying for themselves and that is why we want everybody to come on board, so from the beginning of April, 2016, we are going to be doing a very active promotion on public education. We have been focusing on print media but we are moving away from there thanks to the results of the survey sponsored by GIZ. In a nut shell we appreciate the partnership and we are very open to partnerships going forward.
There are a number of challenges still existing because we deal with so many customers whose backgrounds are very disintegrated so you can’t use one strategy for everybody, it has to be differentiated, that’s the way forward and I want you to leave knowing that we are very open and some of the challenges e.g. the risk management is very true and in fact in our current strategy, risk management has been decentralized not just in the internal audit but also as part of the operations and quality assurance department.
January 15, 2018
September 15, 2017
May 5, 2017
May 2, 2017